Superdrug Online Doctor is an online consultation service operated by Health Bridge Limited, trading as ZAVA. Prescribed treatment is supplied through Superdrug Pharmacy, with home delivery or pharmacy collection available for the hair-loss service. We checked the operator, CQC record, published prices, delivery and collection terms. We have not completed a consultation or collected an order.
Operator and clinical service
Health Bridge Limited, company number 07392646, operates the website and medical service. The current CQC provider record is 1-201500907. The associated ZAVA service location was rated Good in a report published on 21 April 2023.
Dispensing and registration limits
Superdrug Online Doctor’s terms separate the medical service supplied by Health Bridge from the treatment supplied by Superdrug Pharmacy. We have not assigned one GPhC premises number to the online doctor service because the pages checked did not identify a single dispensing location for every order. That is a limit in the available evidence, not a claim that Superdrug pharmacies are unregistered.
Fees and ordering
The hair-loss page showed a free online questionnaire and a published starting price of £27 for a 28-tablet order when checked. Pack sizes and promotional codes change the displayed total, so ClinicScout treats this as a dated provider price rather than a permanent cheapest-price claim.
Delivery and collection
Free standard delivery was available on the hair-loss page checked. The service also offered collection from a Superdrug pharmacy, with some orders shown as available a few hours after doctor approval. Timing depends on approval, stock and the selected location.
What stands out
The practical advantage is a choice between delivery and collection through a national pharmacy brand. The main evidence limitation is dispensing representation: ClinicScout can show the Health Bridge CQC record, but not one universal GPhC premises number for every Superdrug Online Doctor order.
Compare it with Boots Online Doctor or review the full hair loss clinic comparison.